The COVID-19 pandemic has forced us to confine ourselves to our houses and connect to everyone digitally through video conferencing tools such as Zoom, Google Hangouts, Skype for Business, etc. People are using these tools to attend their daily business meetings, yoga sessions, online classes, and even cabinet meetings like that of the UK Government are conducted on Zoom.
Because of its simplicity, Zoom saw a huge spike in its usage and the number of downloads over the last few months after the onset of the lockdown in various countries. The maximum number of users increased from 10 million daily participants in December 2019 to 200 million in March 2020 for both the free and the paid version. Such a surge was unprecedented by Zoom and this influx got it into the spotlight because of the numerous privacy and security issues. The video conferencing tool got exposed to plenty of security breaches which made it come under the scanner of security experts, lawmakers, advocates, and even the FBI.